I received a something for you card on the ** december .I got this redelivered to my po...

GetHuman4163924's Missing Order issue with Royal Mail from December 2019

Help with my Royal Mail issue
The issue in GetHuman4163924's own words
I received a something for you card on the ** december .I got this redelivered to my post office And received a confirmation number for this by email for Saturday ** December seaforth road ,it was not there tried again Monday ** dec not there, last chance tried Xmas eve ** dec still not there , it is a present for my granddaughter it is now the ** dec still no sign have these been redelivered to the wrong post office by mistake what happens now I am not in the position to be tracking my parcel down I have phoned you on numerous occasions and been on hold for up to an hour please advise as to what happens next

GetHuman4163924 did not yet indicate what Royal Mail should do to make this right.

How GetHuman4163924 fixed the problem
Had to persevere kept phoning them then they looked and found my parcel and redelivered it to my home
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Royal Mail

Missing Order issue
Reported by GetHuman4163924
Dec 28th, 2019 - 10 months ago
Fixed
GetHuman4163924 shared how to fix
Seen by 20 customers so far
Similar issue to 3652 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman4163924 started working on this issue
Dec 28th, 2019 10:56am
GetHuman4163924 indicated the issue is not fixed yet.
Dec 30th, 2019 4:32pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 30th, 2019 4:33pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 30th, 2019 4:34pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 30th, 2019 4:37pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 30th, 2019 4:47pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 30th, 2019 4:47pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 30th, 2019 4:47pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 30th, 2019 4:48pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 30th, 2019 4:48pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 31st, 2019 1:30pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 31st, 2019 1:33pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 31st, 2019 1:35pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 31st, 2019 1:49pm
GetHuman4163924 indicated the issue is not fixed yet.
Dec 31st, 2019 9:33pm
GetHuman4163924 confirmed the issue is fixed. Hooray!
Jan 3rd 7:56am
GetHuman4163924 indicated the issue is not fixed yet.
Jan 3rd 7:56am
GetHuman4163924 confirmed the issue is fixed. Hooray!
Jan 3rd 2:16pm
GetHuman4163924 indicated the issue is not fixed yet.
Jan 6th 4:08pm
GetHuman4163924 confirmed the issue is fixed. Hooray!
Jan 6th 4:08pm