I sent off my I'd for my provisional licence on the **th July **** @**:** it was confir...

GetHuman3787343's Missing Item issue with Royal Mail from October 2019

Help with my Royal Mail issue
The issue in GetHuman3787343's own words
I sent off my I'd for my provisional licence on the **th July **** @**:** it was confirmed that DVLA received it on the **th July @ *:**am. I contacted DVLA and spoken to lucy and she confirmed it was sent to my home address @ ** Cavendish road Edgbaston B** *hy on the **rd July and I did not receive it at all I would like to know where it is or for it to be resent as I am not happy with the situation I want u to help me reclaim or help me pay for a new provisional licence or give me the information in writing as to where it was sent my tracking number is WM*********GB I'm not happy at all and want my I'd sent or I'm taking this higher to the manager or taking company to crown court and getting my serlistitor involved

GetHuman3787343 did not yet indicate what Royal Mail should do to make this right.

How GetHuman3787343 fixed the problem
Either send it out to my address this time for real or repay my license for me as I'm not a happy customer and will go to my solicitors if not sorted within a week from now
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Royal Mail customer problems.
What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
Do you have a customer issue as well?
We can help you get Royal Mail's attention and get better help faster. Tap below to get started.
Having Royal Mail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Royal Mail

Missing Item issue
Reported by GetHuman3787343
Oct 18th, 2019 - 3 years ago
Fixed
GetHuman3787343 shared how to fix
Seen by 5 customers so far
Similar issue to 3775 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman3787343 started working on this issue
Oct 18th, 2019 11:00am
GetHuman3787343 indicated the issue is not fixed yet.
Oct 18th, 2019 4:27pm
GetHuman3787343 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 4:27pm
GetHuman3787343 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 5:41pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies