Royal Mail delivered a parcel as usual to my daughters workplace. *brilliant. *then one...

GetHuman3569657's customer service issue with Royal Mail from September 2019

Help with my Royal Mail issue
The issue in GetHuman3569657's own words
Royal Mail delivered a parcel as usual to my daughters workplace. *brilliant. *then one hour later sent an email about a second TRACKED parcel saying the wide open office door was inaccessible. as the office is up a few stairs I surmise they could not be bothered with the climb?*The tracking number is FN*********GB*If as they state they do not redeliver tomorrow I shall send off multiple complaints including to the PA of Rio Back who probably does not know about the shoddy service. This includes by the way the extremely lond wait for the Customer services line *After a twenty minute wait they were dealing with my query. after ** seconds into the conversation. being very effeciently dealt with I should say. They cut me off!

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Royal Mail

Customer service issue
Reported by GetHuman3569657
Sep 11th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 2818 others
0 customers following this
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Timeline

GetHuman3569657 started working on this issue
Sep 11th, 2019 11:19am
GetHuman3569657 shared this issue with others over email
Sep 11th, 2019 11:19am
GetHuman3569657 indicated the issue is not fixed yet.
Sep 11th, 2019 4:30pm
GetHuman3569657 indicated the issue is not fixed yet.
Sep 11th, 2019 4:30pm
GetHuman3569657 indicated the issue is not fixed yet.
Sep 11th, 2019 4:30pm
GetHuman3569657 indicated the issue is not fixed yet.
Sep 11th, 2019 4:31pm
GetHuman3569657 indicated the issue is not fixed yet.
Sep 11th, 2019 4:31pm
GetHuman3569657 indicated the issue is not fixed yet.
Sep 11th, 2019 4:31pm
GetHuman3569657 shared this issue with friends on Facebook
Sep 11th, 2019 4:31pm
GetHuman3569657 confirmed the issue is fixed. Hooray!
Sep 12th, 2019 1:41pm