Royal Mail delivered a parcel as usual to my daughters workplace. *brilliant. *then one...
GetHuman3569657's customer service issue with Royal Mail from September 2019
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The issue in GetHuman3569657's own words
Royal Mail delivered a parcel as usual to my daughters workplace. *brilliant. *then one hour later sent an email about a second TRACKED parcel saying the wide open office door was inaccessible. as the office is up a few stairs I surmise they could not be bothered with the climb?*The tracking number is FN*********GB*If as they state they do not redeliver tomorrow I shall send off multiple complaints including to the PA of Rio Back who probably does not know about the shoddy service. This includes by the way the extremely lond wait for the Customer services line *After a twenty minute wait they were dealing with my query. after ** seconds into the conversation. being very effeciently dealt with I should say. They cut me off!
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Complained and they managed to deliver today.
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