The package was said to be delivered but no one was home. A note was not left for a followup.
GetHuman-nerisar's Missing Order issue with Royal Mail from July 2019
Help with my Royal Mail issue
First: share to improve GetHuman-nerisar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nerisar may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman-nerisar's own words
Order something from the site to be delivered at my house ... Good day. I have ordered a "Kini Raikkonen **** F* Ferrari USA GP Winner framed canvas print signed" as a gift, with the tracking number RH*********GB. According to the tracking information, it said that they tried to deliver it on the *th of July. We were at a funeral at the time and was not able to receive it. However, it states that they left a card in the mailbox but there wasn't one. The address for the delivery is * Homestead Road, Forest Hills, Kloof ****. Please get back to me as soon as possible, as to when you're able to redeliever the package. (I need it before the **th of July)
I would like the order to be delivered before Wednesday.
I expected to be contacted if I was not there to collect the delivery or for it to try to be delivered again the next day
I tried looking for a valid contact detail and couldn't find anything. The number indicated on your site comes up as an incorrect number.
I have an issue with Royal Mail too
How GetHuman-nerisar fixed the problem
We are waiting for GetHuman-nerisar to fix the problem and share the solution with the rest of us customers.
Please help with my Royal Mail issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Royal Mail customer problems.