The package was said to be delivered but no one was home. A note was not left for a followup.

GetHuman-nerisar's Missing Order issue with Royal Mail from July 2019

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The issue in GetHuman-nerisar's own words
Order something from the site to be delivered at my house ... Good day. I have ordered a "Kini Raikkonen **** F* Ferrari USA GP Winner framed canvas print signed" as a gift, with the tracking number RH*********GB. According to the tracking information, it said that they tried to deliver it on the *th of July. We were at a funeral at the time and was not able to receive it. However, it states that they left a card in the mailbox but there wasn't one. The address for the delivery is * Homestead Road, Forest Hills, Kloof ****. Please get back to me as soon as possible, as to when you're able to redeliever the package. (I need it before the **th of July)
I would like the order to be delivered before Wednesday.
I expected to be contacted if I was not there to collect the delivery or for it to try to be delivered again the next day
I tried looking for a valid contact detail and couldn't find anything. The number indicated on your site comes up as an incorrect number.
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What Do I Do If My Royal Mail Package Is Missing?How Do I Get Royal Mail to Refund a Charge?How do I track an order with Royal Mail?
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Royal Mail

E-bay
Missing Order issue
Reported by GetHuman-nerisar
Jul 7th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 2226 others
0 customers following this

Timeline

GetHuman-nerisar started working on this issue
Jul 7th, 2019 11:35am
GetHuman-nerisar indicated the issue is not fixed yet.
Jul 7th, 2019 3:50pm
GetHuman-nerisar indicated the issue is not fixed yet.
Jul 7th, 2019 3:58pm
GetHuman-nerisar indicated the issue is not fixed yet.
Jul 7th, 2019 4:01pm
GetHuman-nerisar indicated the issue is not fixed yet.
Jul 11th, 2019 6:35am