I bought a stick roku for my tv sometime back. Recently roku said I needed to update w...

GetHuman-curpeg's Streaming or Download Trouble issue with Roku from December 2019

Help with my Roku issue
The issue in GetHuman-curpeg's own words
I bought a stick roku for my tv sometime back. Recently roku said I needed to update with a Express * which is giving me problems. It freezes up while streaming and I have to reboot, backup , etc to get the program going again. Wi-Fi signal is strong. No problem with streaming stick on other tv. Either replace or offer a good deal on the roku streaming stick. Advise.

GetHuman-curpeg did not yet indicate what Roku should do to make this right.

How GetHuman-curpeg fixed the problem
I got rid of that sorry Express * and bought the Streaming Stick
Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Roku

Streaming or Download Trouble issue
Reported by GetHuman-curpeg
Dec 14th, 2019 - a year ago
Fixed
GetHuman-curpeg shared how to fix
Seen by 2 customers so far
Similar issue to 6943 others
0 customers following this
Items needed
Where was the item purchased
What type of Roku do you have
Billing address
Email address on your account

Timeline

GetHuman-curpeg started working on this issue
Dec 14th, 2019 5:53pm
GetHuman-curpeg confirmed the issue is fixed. Hooray!
Dec 15th, 2019 12:18am