I purchase a Roku TV yesterday at Walmart it gave me a code to enter to set up the tele...

GetHuman2945712's customer service issue with Roku from May 2019

Help with my Roku issue
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The issue in GetHuman2945712's own words
I purchase a Roku TV yesterday at Walmart it gave me a code to enter to set up the television and then it said cannot connect call this number it was that fraud line I got some Filipino or MD at lady who told me if I paid **** a friend they give me a hundred extra channels free I ask what channels they were she said as soon as you pay the $** I'm you'll be contacted by a technician inside minutes and they will explain I knew it was a scam I then called Walmart they gave me an eight one six number to call I was on hold for * hours and kept saying wait time * minutes wait time ** minutes and it went on for * hours that way no one ever answered please have someone called me today I'm trying to help a woman with traumatic brain trauma I'm an ordained minister and I bought the television for her she uses DirecTV and has a Roku stick for her TV in the front room or television her bedroom where she has to stay shattered when the wind knocked it over during a storm please call me back my name is Scott
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Roku

Customer service issue
Reported by GetHuman2945712
May 18th, 2019 - a mon ago
I have an issue with Roku too
Not resolved
Seen by 3 customers so far
Similar issue to 13987 others
0 customers following this
Timeline
GetHuman2945712 started working on this issue
May 18th 5:21pm