I purchase a Roku TV yesterday at Walmart it gave me a code to enter to set up the tele...
GetHuman2945712's customer service issue with Roku from May 2019
Help with my Roku issue
First: share to improve GetHuman2945712's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2945712 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman2945712's own words
I purchase a Roku TV yesterday at Walmart it gave me a code to enter to set up the television and then it said cannot connect call this number it was that fraud line I got some Filipino or MD at lady who told me if I paid **** a friend they give me a hundred extra channels free I ask what channels they were she said as soon as you pay the $** I'm you'll be contacted by a technician inside minutes and they will explain I knew it was a scam I then called Walmart they gave me an eight one six number to call I was on hold for * hours and kept saying wait time * minutes wait time ** minutes and it went on for * hours that way no one ever answered please have someone called me today I'm trying to help a woman with traumatic brain trauma I'm an ordained minister and I bought the television for her she uses DirecTV and has a Roku stick for her TV in the front room or television her bedroom where she has to stay shattered when the wind knocked it over during a storm please call me back my name is Scott
GetHuman2945712 did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman2945712 fixed the problem
We are waiting for GetHuman2945712 to fix the problem and share the solution with the rest of us customers.
Please help with my Roku issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Roku customer problems.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians