I have had * roku streaming sticks and everyone has had a bad remote. Bought * at best...

GetHuman636452's Technical support issue with Roku from April 2018

32 views | 10000 similar | 0 following
Help with my Roku issue
First: share to improve GetHuman636452's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman636452 to get a Roku rep on the line!
Always use the GetHuman Phone to call Roku. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman636452 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman636452's own words
I have had * roku streaming sticks and everyone has had a bad remote. Bought * at best buy and had to return it. Bought o** ar*T wal mart and then target and had to return them. At bestbuy they tolld ne they have had * to * people return them dur to remotes not working. Change batteries each time and go and buy new batteries from store and not cheap ones and they work about * days and then quit. Roku does not want to talk to anyone unless you buy thier mOst expensive device. And they do not e mail you b ack either. I have returned * of them. Finalky got my money back and bought a different product. They do not have time to talk to us to send us a new remote with out us having to pay. BAD COMPANY. LOUSY PRODUCT.

GetHuman636452 did not yet indicate what Roku should do to make this right.

How GetHuman636452 fixed the problem

We are waiting for GetHuman636452 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman636452 fixes it.
This email address isn't valid

Roku

Technical support issue
Reported by GetHuman636452
Apr 28th, 2018 - 5 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 10000 others
0 customers following this

Timeline

GetHuman636452 started working on this issue
Apr 28th, 2018 1:21am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies