I have had * roku streaming sticks and everyone has had a bad remote. Bought * at best...

GetHuman636452's tech support issue with Roku from April 2018

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Help with my Roku issue
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Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
GetHuman636452's next move: have a Roku rep call.
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The issue and preferred resolution, in GetHuman636452's own words:
I have had * roku streaming sticks and everyone has had a bad remote. Bought * at best buy and had to return it. Bought o** ar*T wal mart and then target and had to return them. At bestbuy they tolld ne they have had * to * people return them dur to remotes not working. Change batteries each time and go and buy new batteries from store and not cheap ones and they work about * days and then quit. Roku does not want to talk to anyone unless you buy thier mOst expensive device. And they do not e mail you b ack either. I have returned * of them. Finalky got my money back and bought a different product. They do not have time to talk to us to send us a new remote with out us having to pay. BAD COMPANY. LOUSY PRODUCT.
I trust that Roku will make this right and come up with a resolution that is fair.
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Roku

tech support issue
Reported by GetHuman636452
Apr 28th, 2018 - 3 mons ago
I have an issue with Roku too
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GetHuman636452 started working on this issue
Apr 28th 1:21am