Closed captioning won’t sync with movie on Amazon or Vadu.

GetHuman628034's customer service issue with Roku from April 2018

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The issue in GetHuman628034's own words
The problem: Closed captioning won’t sync with movie on Amazon or Vadu.
GetHuman628034 did not yet indicate what Roku should do to make this right.
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Roku

Customer service issue
Reported by GetHuman628034
Apr 25th, 2018 - 5 mons ago
I have an issue with Roku too
Not resolved
Seen by 3 customers so far
Similar issue to 4460 others
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Timeline
GetHuman628034 started working on this issue
Apr 25th 4:09pm