Rockstar Games Customer Service Issues

I purchased two shark cards valued at $1,[redacted],00 and used the funds to buy the Hydra fighter jet, Luxor jet, and a hangar at the airport, all of which were on sale. I made the order two weeks ago, but the planes have not appeared in my hangar or any airport yet. While the websites indicate that I have unlocked the planes, they are still missing. How can I locate and receive the purchased planes as intended?

Hello! I'm Jesus. I have frequented the casino spinning the wheel daily, hoping to win the displayed car, the Lampadati Komoda, which I eventually won. Upon winning, my excitement led me to quickly press buttons to retrieve the car without reading any accompanying information. I had previously purchased and upgraded the Karin Kuruma (armored) in the game. Now, I am unable to locate it in both online and story mode. I'm eager to find it again. Thank you for taking the time to read my brief tale! Wishing everyone happy holidays!

I won the mistletoe-themed car from the Diamond Casino but accidentally walked away before choosing a garage for it. I've searched all my properties but can't find the car. Even after restarting the game, it's still missing. I'm really upset about losing something I finally won. Maybe I celebrated too soon. I would appreciate any guidance on how to contact the creators or Rockstar support. I have recorded evidence of my win. I'm just struggling to find where to email them.

I purchased an Oppressor Mk2 from Warstock and had it delivered to my Terrorbyte. I then added Homing Missiles and other modifications. After playing with a friend for around 10 minutes, I logged out. Upon returning, I couldn't find the Oppressor in my Terrorbyte or garage. I am requesting a refund for the Oppressor Mk2 with Homing missiles, which cost 4 million dollars, or for the Oppressor to be returned. Additionally, I am seeking compensation for this issue.

Earlier today, on 12-20-19, I logged into GTA on Xbox One and realized that my Oppressor bike was missing. I attempted to call all possible locations using the in-game phone, but it was nowhere to be found. My garage displays an empty spot where the bike used to be. I had it the day before, as I never sold it. Even though I still have around 600k, if it was sold, I should have over 2 million. I am hoping to have my Oppressor bike restored as it vanished after the recent update. Thank you.

When I try to access the game, I can't go online. Even when I attempt to enter online through story mode, a message appears stating that the necessary files for playing GTA online are missing. I've reinstalled the game three times, and even performed a factory reset on my PS4, but the issue persists. After searching online, I noticed that this problem has affected many users for years, yet solutions seem elusive. I've been unable to access online for the past month. Any assistance would be greatly appreciated.

Hello Rockstar Games, I am Corinthius Giles, and my friend is a professional producer. His email is [redacted] We are reaching out to offer a track for the upcoming GTA 6 game called "BEVERLY HILLS." It aligns perfectly with the GTA music theme and could be a great fit as an opener or closer for the game, or even as trailer music for a reveal. We believe it would capture a wide audience, appealing to both GTA fans and non-fans alike. Please contact us at [redacted] or [redacted] to listen to the track and discuss further. Alternatively, you can reach us at [redacted] (Corinthius Giles) or [redacted] (Malik Maat). Thank you for considering our submission.

I collaborated with a friend to source and sell cars for my car import-export business. After selling 6 out of the 32 cars we collected, I saw an increase in my funds from 260K to 680K. Additionally, I assisted my friend with his drug businesses, bringing my total up to around 700K before logging off at 5:30 am. However, upon logging in the next day at 12 pm, I was dismayed to find that my banked cash had reverted to 260K, and only 16 cars remained in my warehouse instead of the expected full 32. This setback is frustrating after dedicating over 4 hours to this grind. I humbly request the restoration of my cars and in-game funds. My PSN is MiniTiger101.

Recently, I have encountered an issue with my PlayStation 3. I bought GTA 5 and installed it, but the audio is not working properly. The console works fine, but I can't hear any dialogue from the characters, vehicle noises, sirens, or gunshots. Everything else seems to be functioning correctly. Please advise me on how to fix this problem. Thank you.

I haven't played GTA 5 in a week since I was focused on Rocket League, then I had trouble logging into Rockstar. After waiting 30 days due to a ban I didn't know about, I had to restart my progress. However, 5 hours later, I was logged out for verification and then permanently banned for alleged hacking. My friends claim my account joined them in dubious activities, but I believe my account was compromised. I really miss playing GTA 5. Can someone advise me on how to prove my innocence to Rockstar and regain access to my account?

Hello, I'm Jonathan. When I logged in online, I received a message stating that I would be banned or suspended from GTA Online for cheating. However, I have not cheated, and I've been playing the game normally, completing missions and minding my own business. I'm confused as to why I got this message. Can someone clarify if this is a general warning for all players? I would appreciate some clarification on this matter. Thank you.

I am experiencing three issues with the game. First, I cannot purchase more than one property even though I have sufficient funds. Second, during missions with friends, my character gets ejected from the car while flying. Third, when attempting to shoot, my gun hesitates or does not fire at all. These problems are causing me to lose money, experience, and time. Please address these issues promptly. Thank you in advance. My online username is audeesnutz.

I bought everything for the casino heist in the game, but when I logged in, my arcade was completely reset. It's as if I never set it up. The setup mission is incomplete, and I can't access the garage. The whiteboards in the basement are blank. I would like a refund for all the in-game currency I spent, as well as compensation for the time it took me to set everything up. If this issue is not resolved promptly, I will initiate chargebacks and find another game to play.

I find it unjust that a Twitch Prime subscription costing £7.99 per month is required to receive a bonus of £[redacted],[redacted] for logging in, along with access to a free arcade for the new heist. This system seems biased towards those who can afford the subscription, putting others at a disadvantage and forcing them to grind daily. It appears unfair as players who pay might not even dedicate as much time to the game as those who diligently earn their in-game money. This issue needs to be acknowledged and rectified.

I strongly feel that providing free items exclusively to Twitch Prime subscribers is unfair to players who cannot afford such subscriptions but dedicate time to grinding in the game. This discrepancy is disappointing. Requiring payment for in-game items seems unjust. Balancing the game by granting all players access to the same rewards, regardless of financial capabilities, would be a fair solution.

Hello. Earlier this year, someone accessed my account and erased all my characters on Grand Theft Auto 5 online, resulting in the loss of my progress. I had dedicated two years to reaching a level of approximately [redacted]. Unfortunately, I haven't been able to address this issue promptly due to other commitments. My brother attempted to restore my progress and invested money in the game to support me, managing to raise my level to 33. My account is associated with Xbox, and my Xbox tag is Scavenger7770. If you could assist in resolving this matter, it would be greatly appreciated. Thank you.

I have encountered a glitch in the game involving the Mammoth Patriot. The round roof mounted KC lights disappear whenever I enter a mod shop. I suspected it might be a coding issue with the stolen versions I found on the street. I was aiming to customize it for off-road use, particularly for snowy terrain. However, each time I try to modify one with the round roof lights and a brush guard, the lights vanish. Even after purchasing one from the Southern S/A website, spending 50k, the outcome remains the same. As soon as I drive the patriot into any mod shop, the lights vanish. While an LED strip is available for the roof, it doesn't look appealing. I'm uncertain if this is a game glitch or a console-specific problem. I play on Xbox One, and despite changing servers and attempting different Patriots, the issue persists. Any assistance regarding this matter would be greatly appreciated.

Hello, I logged onto GTA V Online recently to try out the new DLC and was disappointed to encounter numerous modders and cheaters on your servers. It's frustrating to have paid for a product only to have others negatively impact my experience with the game. This isn't an isolated issue; it seems to happen in every server I join. This will be the last product I purchase from your company. If things don't improve, I may resort to acquiring your products through alternative means. It's disheartening to pay for a product that doesn't meet expectations.

Hello Rockstar Games, I am having trouble understanding the recent changes to the Inside Track betting feature. The odds for the horses seem scrambled and not in the usual organized order from 2/1 to 30/1. I am experiencing losses when betting on horses with higher odds like 25/1 or 30/1, and it's confusing me a lot. I would appreciate it if you could clarify if this is intentional or a glitch affecting my gameplay and causing me to lose chips. Thank you for your attention to this matter. Sincerely, Ninjaspy645

I am attempting to link my Twitch Prime, Social Club, and Xbox accounts to receive the GTA Casino Heist rewards. I have completed two out of three steps by connecting my Twitch Prime and creating a new Social Club account. However, when trying to link my Xbox account, it keeps stating my account information is invalid and that I don't have Xbox Live, even though I do since I can play. I have made multiple attempts, logged out, shutdown, and tried everything I could think of. I'd appreciate any help because I am eager to claim the Casino Heist Prime loot. Thank you.