Hello,**My Gta Online account got suspended a few months ago and yesterday I got banned...

GetHuman-quintenk's customer service issue with Rockstar Games from November 2018

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Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman-quintenk's own words
Hello,**My Gta Online account got suspended a few months ago and yesterday I got banned again. The first time I got suspended was not without reason, I used a mod menu to spawn money. But I learned from my lesson since gta is a pretty big part of my life and i can not go without. This time I got banned was without reason, maybe the automated system trigger really fast on people who have been banned before. I had only ***.*** in my bank and just bought a new bike (€**.***) wich i learned about from watching YouTube videos for playing fair. I had to go out with friends and left my gta afk as i normally do. When I came home i saw that i received an email on my phone saying I was banned. The reason this probably happend is probaboy one of three reasons. *** I have singleplayer mod in my Gta v root wich I all put in one folder so I can go online.**** When I was afk a modder modded me money wich got me banned. (Very unlikely i think)**** The bot that decides who gets banned made a mistake because I was suspended before. (Also not very likely)**Since I thought that single player mods are totaly legal I did not expect to get banned again since I was working hard for my money and only had €***k in my bank which I was saving up for a office wich had a discount at the time.**Thank you for taking time to read this, I hope you can do something for me.**Greetings, *Quinten Kamphuis
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Customer service issue
Reported by GetHuman-quintenk
Nov 2nd, 2018 - 2 mons ago
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GetHuman-quintenk started working on this issue
Nov 2nd 9:37am