Good morning I bought a shark card for $** and used it for gta cash to buy the new B...

GetHuman-yggiff's customer service issue with Rockstar Games from August 2018

Help with my Rockstar Games issue
The issue in GetHuman-yggiff's own words
Rockstar took my money but no jet it’s been * days no answer why this is becoming reality stressful I gotta keep checking my email every hour or so it’s becoming a real problem I just want to have fun can I just have a refund for my B**jet please ... Good morning I bought a shark card for $** and used it for gta cash to buy the new B** jet the other day and it took me hours to try and find it I called Pegasus and my mechanic to try to find my jet I even went to my hanger to look for it and I can’t find it I turned my game off an on loaded gta up and looked again no luck I even asked gamers in different lobbies is it happening to them they said no I went to new sessions turned my game off for a few hours turned it back on and still no luck I haven’t played gta in years I just started playing again my rank is a ** I had no money so i used a shark card to purchase the B** and I can’t even use it can you please tell me what to do it won’t spawn I called my assistant mechanic and pegasus no jet so did I just buy a jet and I can’t fly I can u please help me thank you
I have a party of friends that might used my money to buy a jet to have fun with friends and no jet why did this happen to me I’ve been a very valued customer spent hundreds and hundreds and shark cards can you help me please
I want to know how I can get reimbursed so I can buy a different jet to see if it works
Since ****
I’ve tried all of the steps to see what’s happening went into a new session restarted my game waited hours I don’t know what else to do
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Rockstar Games

Xbox one
Customer service issue
Reported by GetHuman-yggiff
Aug 12th, 2018 - 7 mons ago
I have an issue with Rockstar Games too
Fixed
Seen by 14 customers so far
Similar issue to 7471 others
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Timeline
GetHuman-yggiff started working on this issue
Aug 12th, 2018 1:22pm
GetHuman-yggiff indicated the issue is not fixed yet.
Aug 16th, 2018 5:00am
GetHuman-yggiff indicated the issue is not fixed yet.
Aug 16th, 2018 5:05am
GetHuman-yggiff indicated the issue is not fixed yet.
Aug 16th, 2018 5:06am
GetHuman-yggiff indicated the issue is not fixed yet.
Aug 16th, 2018 5:31am