i bought the deluxo and never got it. i started a doomsday prep mission. when i got out...

GetHuman-ryanguil's customer service issue with Rockstar Games from August 2018

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i bought the deluxo and never got it. i started a doomsday prep mission. when i got out of my bunker i went on the war page and ordered the deluxo. when i was on the way to get the truck i got a text saying my deluxo has been delivered to my facilty. i continued on to get the heist prep. i got the truck and was on my way to the facility but did not make it due to other gamers online destroying my prep. so the misson ended and i went to my facility to go get my deluxo and it wasnt there. and all my money is gone. i thought it might have went to my apartment garage but not there either. so i went on the website and its acting like i never bought it. ive worried about some of my vehicles in the past thought i lost them so i sometimes check on the website to see if it would let me buy it again but it never would let me. thats how i would know i still had my vehicle somewhere. Now when i log onto the war page its says i can buy the deluxo again for a second time. thats how i know the game has glitched on me. I just want a refund for my deluxo plz. it took me like * weeks to get that much money for it.
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Rockstar Games

Customer service issue
Reported by GetHuman-ryanguil
Aug 9th, 2018 - 8 mons ago
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GetHuman-ryanguil started working on this issue
Aug 9th, 2018 9:51pm