Hello I do not have any problems, I am trying to help my old man with his missing chara...

GetHuman838845's customer service issue with Rockstar Games from July 2018

2 views
 | 
4526 similar
 | 
0 following
Help with my Rockstar Games issue
First: share to improve GetHuman838845's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman838845's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman838845 will want to follow the link below to head to their help center. We will check on GetHuman838845 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman838845 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
The issue in GetHuman838845's own words
Hello I do not have any problems, I am trying to help my old man with his missing character problem.*He only has * character and it is gone. We have been playing for a really long time and we both love GTA Online. Me and my dad don't cheat and don't mod in GTA Online *His gamer tag is cafemas****Is there anyway to retrieve the character from the RockStar cloud?*I would appreciate if there is a way to retrieve a character that has suddenly gone missing.*Last I remember we did played GTA Online, we played other games for * week decided to play GTA Online again, suddenly his only one character has gone missing.*I would hope you are able to help us, and give my ** year old man more time and fun in life playing GTA Online rather than less time if he had to restart from level * again.*Me and my dad are Asians, I'm the new generation and my dad is the old generation, in other words my dad won't live that long. Thus i am really hoping you are able to help us.
GetHuman838845 did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman838845 fixed the problem
We are waiting for GetHuman838845 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman838845 fixes it.
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman838845
Jul 1st, 2018 - 10 mons ago
I have an issue with Rockstar Games too
Not resolved
Seen by 2 customers so far
Similar issue to 4526 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman838845 started working on this issue
Jul 1st, 2018 1:20pm