Hey, My platform is PC and I am writing an email asking for my GTA V account to be unba...
GetHuman-joshwhit's customer service issue with Rockstar Games from June 2018
Help with my Rockstar Games issue
GetHuman-joshwhit's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joshwhit will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-joshwhit can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Rockstar Games has better answers for you: Rockstar Games Help Center
Top Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman-joshwhit's own words
Hey, My platform is PC and I am writing an email asking for my GTA V account to be unbanned*unsuspended. I got this game not even a week ago and its the first GTA I have ever played, believe it or not. I was doing a CEO mission, the special cargo and I went to turn it in. As soon as I left the cargo and tried to leave my warehouse I got a message saying that my account had been suspended and my whole character would be wiped, along with everything I earned through the short time I had the game. I have no clue on why it got banned, as I don't say anything negative in chat, cheat or do anything that would take advantage of any exploits to get me things. The only encounter I have had with a modder*cheater was earlier today, when he was killing everybody in the lobby. So I repeat, please unban my account since I JUST got it and have done nothing wrong. My Social Club name is Efflow (Thank you for your help and hope to hear back from you guys soon!)
I just want it unbanned before I lose everything :(
I have an issue with Rockstar Games too
How GetHuman-joshwhit fixed the problem
We are waiting for GetHuman-joshwhit to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.