My account was hacked where my **** rank was wet all the way down to rank one and I had...

GetHuman-austinhi's customer service issue with Rockstar Games from June 2018

Help with my Rockstar Games issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-austinhi's own words
My account was hacked where my **** rank was wet all the way down to rank one and I had -*,***,***,*** or P so I can’t get that rank up unless I spend years or months just working on it and I don’t have that much time to do it I just really want to get my account all the way back up and whenever this happens whoever did it decided to be all rude and took it too far by making it so I can’t get my vehicles unless I do you want another session and I only have my one apartment that I can get my vehicles from or I just delete them with your account and start over and I don’t want to do either of those things I just want my my account was hacked where my **** rank was wet all the way down to rank one and I had -*,***,***,*** RP so I can’t get that rank up unless I spend years or months just working on it and I don’t have that much time to do it I just really want to get my account all the way back up and whenever this happens whoever did it decided to be all rude and took it too far by making it so I can’t get my vehicles unless I do you want another session and only have my one apartment that I can get my vehicles from Poor I just delete them with your account and start over and I don’t want to do either of those things I just want my Account to be back to normal or at least have the ability to do things in the game other than just sit there still cards that I don’t even want even though I have actual cars I spent millions upon billions of actual money getting on my account up two in getting all that stuff that I have an account I don’t want to waste all that time spent on it getting all that I just want help I just want my game back to normal I just want my rank being at least **** back to normal having my apartment doing what I want to do
GetHuman-austinhi did not yet indicate what Rockstar Games should do to make this right.
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How GetHuman-austinhi fixed the problem
I deleted the account
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Rockstar Games

Customer service issue
Reported by GetHuman-austinhi
Jun 28th, 2018 - 10 mons ago
I have an issue with Rockstar Games too
Fixed
Seen by 3 customers so far
Similar issue to 4369 others
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Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman-austinhi started working on this issue
Jun 28th, 2018 7:35pm
GetHuman-austinhi confirmed the issue is fixed. Hooray!
Jul 1st, 2018 11:21pm