Purchased Grand theft auto v on *-*-** (**********) and the game only play ** minutes a...

GetHuman798339's customer service issue with Rockstar Games from June 2018

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The issue in GetHuman798339's own words
Play GTA without interruption ... Purchased Grand theft auto v on *-*-** (**********) and the game only play ** minutes and then kicks back to home screen. We tried turning off the the play station for ** minutes and rebooting but still having same issue. We have tried everything possible. Can the money be refunded or how can we get it fixed.
Get kicked to home screen ** minutes after playing
Refunding the game
* weeks. Expected better quality
Held power button off xbox*. Rebooted router
I have an issue with Rockstar Games too
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Rockstar Games

Grand theft auto v for Xbox *
Customer service issue
Reported by GetHuman798339
Jun 19th, 2018 - a yr ago
I have an issue with Rockstar Games too
Fixed
Seen by 9 customers so far
Similar issue to 3769 others
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Timeline
GetHuman798339 started working on this issue
Jun 19th, 2018 1:24am
GetHuman798339 indicated the issue is not fixed yet.
Jun 19th, 2018 9:48am
GetHuman798339 indicated the issue is not fixed yet.
Jun 19th, 2018 8:35pm
GetHuman798339 indicated the issue is not fixed yet.
Jun 19th, 2018 9:45pm
GetHuman798339 indicated the issue is not fixed yet.
Jun 20th, 2018 11:15pm
GetHuman798339 indicated the issue is not fixed yet.
Jun 22nd, 2018 6:41pm