I have a Rockstar SocialClub account which is required to play all of their games made...
GetHuman638674's Account Recovery issue with Rockstar Games from April 2018
Help with my Rockstar Games issue
GetHuman638674's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman638674 will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman638674 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Rockstar Games has better answers for you: Rockstar Games Help Center
Top Tip from another customer
To recover your Rockstar account, you must have the correct email address and access to the email otherwise Rockstar will not help you. You can reset the password here https://socialclub.rockstargames.com/profile/requestresetpassword.
The issue in GetHuman638674's own words
I have a Rockstar SocialClub account which is required to play all of their games made in the last ** years or so, of which I have purchased *. My account has *-step verification enabled which used*uses the Google Authenticator App to give a code from my phone. I lost my phone however and am now unable to log in to the SocialClub at all. I have contacted Rockstar Support, but they keep replying that I need to send an image of my online character information, WHICH I CAN'T DO BECAUSE I CAN'T LOG IN. I replied saying as such, but they just keep sending the same standard response. Please help!!!
GetHuman638674 did not yet indicate what Rockstar Games should do to make this right.
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