Hello Sir*Ma'am,**** So, I logged in today to get on online and I saw that I was banne...
GetHuman-curtisag's Banned or Suspended Accounts issue with Rockstar Games from April 2018
Help with my Rockstar Games issue
GetHuman-curtisag's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-curtisag will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-curtisag can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Rockstar Games has better answers for you: Rockstar Games Help Center
Top Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman-curtisag's own words
Hello Sir*Ma'am,**** So, I logged in today to get on online and I saw that I was banned, typically I would receive an e-mail with my infraction on it. For some reason I did not receive any E-mail informing me on my reason for being banned and that I even was banned. I am curious on the reasoning behind the ban so I can give my * cents on the matter. Just to clarify things now, I have never modded on this account, I do not have a mod menu, I am not toxic to other players (unless they start the war), I am not racist or verbally abusive to other players, I don't believe in interrupting anyone's CEO*MC missions. I would just like to know the issue and the reason why and hopefully you guys are able to solve this issue without resetting my account. Spent **** hrs playing and rather not have to go through all that again. Thanks for the help and read. Have a great day. ****Can I please get a real response not some generic pre-typed response? Like the actual reason my account was suspended?****V*R****SrA Curtis Gainer
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