I think some one messed with my profile on the on line games. some gave me a dunce cap...

GetHuman-andrews_'s Missing Items issue with Rockstar Games from April 2018

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Help with my Rockstar Games issue
GetHuman-andrews_'s next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-andrews_ will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-andrews_ can let us know if they help or not.
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-andrews_'s own words
I think some one messed with my profile on the on line games. some gave me a dunce cap and the the game timed out. maybe i did something myself . I dont know much about on line games . I just started. Now i get two ALERT messages when I try to start online gaming. One says "files required to play GTA online could not be from the R Games service . please try again later" and the other message is " timed out locating session. Please return to GTA V and try again later. I have be trying for a few days now to get back on line. I have tried resetting and got a Lan cable * I was using wireless setting*. and some other things. but still cant get the online game play for GTA V. I only play GTA V online. Can you please help me resolve this or tell me what needs to be done or fix the files at your end if this is the problem. As i say i am not that familiar with computer systems an online gaming. Thank you... James
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Rockstar Games

Missing Items issue
Reported by GetHuman-andrews_
Apr 25th, 2018 - a yr ago
I have an issue with Rockstar Games too
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Seen by 9 customers so far
Similar issue to 34648 others
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Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman-andrews_ started working on this issue
Apr 25th, 2018 7:33pm
GetHuman-andrews_ indicated the issue is not fixed yet.
Apr 25th, 2018 10:14pm
GetHuman-andrews_ indicated the issue is not fixed yet.
Apr 28th, 2018 2:03pm
GetHuman-andrews_ indicated the issue is not fixed yet.
Apr 30th, 2018 2:12am
GetHuman-andrews_ confirmed the issue is fixed. Hooray!
May 6th, 2018 1:00am