dont replace the whole rack*pinion just the inner tie rod please??

GetHuman5322894's Exchange an Item issue with Rockauto from October 2020

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman5322894's own words
warranty replacement for part (inner tie rod) of the rack and pinion I bought ... Hello!*I have a problem with my rack and pinion I ordered new from you guys back in April.********** order number.*The inner tie rod on the left is very loose*defective..we only have discovered this today when trying to figure out why my car keeps pulling to the right...*I'm trying to do your online thing but it is very complicated!*It is under warranty but whatever I clicked on now it is saying it is not returnable...very frustrating sorry.. :**Even if convenient for you all..*Please call me or email is fine I suppose?*Krista Rogers****-***-**********@***.com
because you cant talk to a representative..its complicated with special circumstances in not wanting the whole new part replaced but just a part of it...
please contact me, sooner rather than later to get this issue taken care of
Good referral and other parts have been fine that ive bought from rock auto
yes.. rock autos problem warranty replacement trouble shooting process!
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Rockauto

warranty replacement for part of the rack and pinion I bought
Exchange an Item issue
Reported by GetHuman5322894
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 6241 others
0 customers following this

Timeline

GetHuman5322894 started working on this issue
Oct 1st, 2020 9:28pm

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