I have a tax exempt certificate on file with RockAuto and it will not stop charging me...
GetHuman-franbobh's customer service issue with Rockauto from January 2020
Help with my Rockauto issue
First: share to improve GetHuman-franbobh's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-franbobh's own words
I have a tax exempt certificate on file with RockAuto and it will not stop charging me tax I want a refund for every tax that you charged me since I filed my exemptionyour tax exempt does not work it's crappy exception comes up says I have a tax exempt certificate it says I have a tax exempt transaction and as soon as I try to check out a charge me tax and then it wants me to go through all the restall thethe steps and refile my text number I'm not going to do that that's BS
GetHuman-franbobh did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-franbobh fixed the problem
We are waiting for GetHuman-franbobh to fix the problem and share the solution with the rest of us customers.
Please help with my Rockauto issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rockauto customer problems.