Hello my name is tamie and I'm writing on behalf of my grandpa that he bought a starter...

GetHuman4085212's customer service issue with Rockauto from December 2019

Help with my Rockauto issue
First: share to improve GetHuman4085212's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4085212 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman4085212's own words
Hello my name is tamie and I'm writing on behalf of my grandpa that he bought a starter from aliexpress that's stamped rockauto . Ok he wants to return and replace it with one that may work it a starter for a kamatsu dozer ** or ** model .I need to know what I need to do about returning this idem and how to do it wishing I could talk to human because filling out talks from is confusing and iv been trying to get a hod of some one for about *weeks now and luck so what to do

GetHuman4085212 did not yet indicate what Rockauto should do to make this right.

How GetHuman4085212 fixed the problem

We are waiting for GetHuman4085212 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4085212
Dec 12th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 7312 others
0 customers following this


GetHuman4085212 started working on this issue
Dec 12th, 2019 6:59pm