My part came in in one day which is awesome and thank you it's not the first time I've...

GetHuman1348168's customer service issue with Rockauto from August 2019

Help with my Rockauto issue
The issue in GetHuman1348168's own words
My part came in in one day which is awesome and thank you it's not the first time I've ordered from you all parts looks very similar so the part was installed which is a blower fan for the air conditioner it worked immediately so yes that was the problem but when you turn it to level * * * and * the fan made a ton of noise so I turn the fan back off pulled it back out and it's rubbing the inside so I got all the measuring tape your fan the very distant part of the flange is *** inch wider then mine let's fix this please it's a hundred degrees in Florida thank you sincerely Tony Smith address is ***** North military trail West Palm Beach Florida the name on the card is Adam carper that's my roommate because my card was lost so we used his call me by *** *** **** thank you in advance

GetHuman1348168 did not yet indicate what Rockauto should do to make this right.

How GetHuman1348168 fixed the problem
It is not fixed they keep giving me the b******* run around I have a phone number call me and fix the **** thing
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Rockauto

Customer service issue
Reported by GetHuman1348168
Aug 5th, 2019 - 3 years ago
Fixed
GetHuman1348168 shared how to fix
Seen by 9 customers so far
Similar issue to 20485 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car

Timeline

GetHuman1348168 started working on this issue
Aug 5th, 2019 4:32pm
GetHuman1348168 confirmed the issue is fixed. Hooray!
Aug 8th, 2019 5:00pm

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