PayPal over paid and I disputed it with PayPal. PayPal states I have to take it up with...

GetHuman2894168's customer service issue with Rockauto from May 2019

Help with my Rockauto issue
The issue in GetHuman2894168's own words
PayPal over paid and I disputed it with PayPal. PayPal states I have to take it up with Rock auto.*Rock Auto wont refund my money with an active PayPal dispute " remove the dispute and we will refund your money."**I canceled the dispute a week ago and still havent been refunded the money.**My initial order was canceled and paypal paid it twice. Once the order was canceled Rock auto refunded the first ***.**, Then Paypal took it out again, and shows paypal paid it twice. My bank account shows * payments.*I received one and am still waiting on the second refund for ***.** .. Thank you for any help you can give.***Clayton Leach *-***-***-*****Please call me about this matter.
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Customer service issue
Reported by GetHuman2894168
May 9th, 2019 - 2 mons ago
I have an issue with Rockauto too
Seen by 5 customers so far
Similar issue to 15600 others
0 customers following this
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GetHuman2894168 started working on this issue
May 9th 5:42pm
GetHuman2894168 confirmed the issue is fixed. Hooray!
May 11th 10:18pm