I ordered a part that I don’t need I want to know if rockauto will give me an in store...

GetHuman998540's customer service issue with Rockauto from August 2018

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The issue in GetHuman998540's own words
I ordered a part that I don’t need I want to know if rockauto will give me an in store credit for returning the part the **day return period is past but I don’t want a refund I want a credit .the order number is ******** it is a window motor for a Hyundai Santa Fe . The part was shipped to my home at **** Ben Harrison street Middletown Ohio ***** but it was paid for with a credit card that belongs to jerry Robinson of west Chester Ohio. I don’t know his card number but vi am ordering more parts for him to be shipped to my address so the credit can go to my account and he has authorized me to do so please see if you can help me mr.Robinson’s phone number is ********** feel free to call him and he can give you the card number that was used to pay for the item or a credit could be issued to his card or my account
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Rockauto

Customer service issue
Reported by GetHuman998540
Aug 17th, 2018 - a yr ago
I have an issue with Rockauto too
Not resolved
Seen by 13 customers so far
Similar issue to 4338 others
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Timeline
GetHuman998540 started working on this issue
Aug 17th, 2018 2:45am