I purchased a fuel pump for my **** base model mini cooper. The pump worked fine but th...

GetHuman981002's customer service issue with Rockauto from August 2018

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The issue in GetHuman981002's own words
I purchased a fuel pump for my **** base model mini cooper. The pump worked fine but the fuel gauge did not function (indicates half a tank and does not change, even when tank is completely filled). I then ordered another of the same exact part but the same result--the fuel gauge did not work. I returned the first fuel pump--and got a refund (thanks!). But the web site is not allowing me to get refund instructions for the second fuel pump. Here are the order numbers:********* --returned and refunded*********--web site will not allow me to request return**Email: *****@***.com**Stephen Lynch**** Orchard Woods Drive*Saunderstown, RI *******PS. I then bought a fuel pump from the Mini dealer, installed it, and it works perfectly. I think the part you have listed as fitting a **** base model Mini Cooper is actually made for some other version of a Mini Cooper
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Customer service issue
Reported by GetHuman981002
Aug 12th, 2018 - 7 mons ago
I have an issue with Rockauto too
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Aug 12th, 2018 12:01am