I ordered a side view mirror for the driver's side of my car, **** Saturn ION *. I ope...

GetHuman974595's customer service issue with Rockauto from August 2018

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The issue in GetHuman974595's own words
I ordered a side view mirror for the driver's side of my car, **** Saturn ION *. I opened the box in my home and the mirror looked like a perfect fit but I was always so busy with my teaching job and my part time coaching job and college classes that I take at night that I never had time to install the new one. Then I started a summer job and finally went to install the new mirror and see that the fit is very close but the triangular plastic portion is a little too big and two of the the pins fit but the third pin does not line up with the third hole. Can I send this back to you and can we try again to get the right part. My vin * is *G*AN**FX*Z******. My order number is *********placed on February **, ****
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Rockauto

Customer service issue
Reported by GetHuman974595
Aug 10th, 2018 - 7 mons ago
I have an issue with Rockauto too
Fixed
Seen by 11 customers so far
Similar issue to 4045 others
0 customers following this
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Timeline
GetHuman974595 started working on this issue
Aug 10th, 2018 11:08am
GetHuman974595 indicated the issue is not fixed yet.
Aug 10th, 2018 12:13pm
GetHuman974595 indicated the issue is not fixed yet.
Aug 11th, 2018 8:25pm
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Aug 11th, 2018 8:28pm
GetHuman974595 indicated the issue is not fixed yet.
Aug 12th, 2018 6:27pm
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Aug 13th, 2018 1:16pm
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Aug 17th, 2018 9:00am
GetHuman974595 indicated the issue is not fixed yet.
Aug 17th, 2018 12:39pm