Hello,*I have bought a gas tank for them for a **** Ford Fairlane * Door sedan and alre...
GetHuman918665's customer service issue with Rockauto from July 2018
5 views | 3519 similar | 0 following
Help with my Rockauto issue
First: share to improve GetHuman918665's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman918665 to get a Rockauto rep on the line!
Always use the GetHuman Phone to call Rockauto. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman918665 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman918665's own words
Hello,*I have bought a gas tank for them for a **** Ford Fairlane * Door sedan and already received. Unfortunately, the part does not fit because the filler neck was too low welded by the manufacturer. I then used their complaint support and had to specify whether I have deas part installed .Da I did not know how to answer because I have clicked eingeklickt.Er but was not installed but held under it and stuck through the body without ********.Well, the tank does not fit even though I did not do anything wrong. He was not installed, because he does not fit. Now stands at the redemption request "will not be withdrawn" But I did not wrong but wrong clicked. The tank does not fit and that is not my mistake. How can you help me now? The order number is: ********My email address: *****@***.comIt is difficult for me from Germany to clarify the problem with their support now !! The tank I ordered correctly. Tank name is on tank and on the carton F**B Fits but not because the filler neck was welded by the wrong manufacturer. That is not my fault caused! I have not installed the tank because he does not fit. Please help us with the problem. As written, this tank does not fit on my ** Ford Fairlane with * Doors.Best regards Sylvia and Torsten Peters
GetHuman918665 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman918665 fixed the problem
We are waiting for GetHuman918665 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rockauto customer problems.