Every night my ring bell show there are someone Ring the doorbell but the video showed...

GetHuman3908549's customer service issue with Ring Doorbells from November 2019

Help with my Ring Doorbells issue
The issue in GetHuman3908549's own words
Every night my ring bell show there are someone Ring the doorbell but the video showed no one there and there were no night view, it’ll show my front yard in dark. *Do you think it’s the device malfunction ?*Connie Kao

GetHuman3908549 did not yet indicate what Ring Doorbells should do to make this right.

How GetHuman3908549 fixed the problem

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Ring Doorbells

Customer service issue
Reported by GetHuman3908549
Nov 9th, 2019 - 2 years ago
Fixed
Seen by 21 customers so far
Similar issue to 1275 others
0 customers following this
Items needed
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Timeline

GetHuman3908549 started working on this issue
Nov 9th, 2019 1:06am
GetHuman3908549 confirmed the issue is fixed. Hooray!
Nov 9th, 2019 6:33am

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