I have a Rheem hvac. The supplemental * emergency heat is oil. A couple weeks ago I ran...

GetHuman1964987's customer service issue with Rheem Heating & Cooling from January 2019

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The issue in GetHuman1964987's own words
I have a Rheem hvac. The supplemental * emergency heat is oil. A couple weeks ago I ran out of oil. The system shut down. A local hvac tech who was not familiar with this system started it up for me but now it is only on emergency heat (oil). I know that it is supposed to come on below about ** degrees but last week and today it is in the forties and it is burning oil. Could you explain to me how to get it off emergency heat?
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Rheem Heating & Cooling

Customer service issue
Reported by GetHuman1964987
Jan 14th, 2019 - 9 mons ago
I have an issue with Rheem Heating & Cooling too
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Seen by 2 customers so far
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GetHuman1964987 started working on this issue
Jan 14th 9:38pm