Before contacting them, items GetHuman-ksiess may need:
Name on account, Account number, Billing address, Phone number, and Last 4 digits of SSN
The issue in GetHuman-ksiess's own words
Hello!**With direction from plumber hired, bought replacement part for gas water heater (Rheem SP *****B GAS CONTROL VALVE) at Hajoca Corp (**** Obispo Ave, Signal Hill, CA *****) in order to replace our part that stopped working. When installed by plumber, new part did not work. Returned part to store, although they reported they could not receive it back because it was "used" and no credit was offered. In meantime, we purchased another Rheem water heater (Model XG**T**EN**U*, Serial No M*********). Kindly request that you consider refund or replacement part if possible. Thank you
GetHuman-ksiess did not yet indicate what Rheem Heating & Cooling should do to make this right.
I have an issue with Rheem Heating & Cooling too
How GetHuman-ksiess fixed the problem
We are waiting for GetHuman-ksiess to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.