Hello!**With direction from plumber hired, bought replacement part for gas water heater...

GetHuman-ksiess's customer service issue with Rheem Heating & Cooling from October 2018

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The issue in GetHuman-ksiess's own words
Hello!**With direction from plumber hired, bought replacement part for gas water heater (Rheem SP *****B GAS CONTROL VALVE) at Hajoca Corp (**** Obispo Ave, Signal Hill, CA *****) in order to replace our part that stopped working. When installed by plumber, new part did not work. Returned part to store, although they reported they could not receive it back because it was "used" and no credit was offered. In meantime, we purchased another Rheem water heater (Model XG**T**EN**U*, Serial No M*********). Kindly request that you consider refund or replacement part if possible. Thank you
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Rheem Heating & Cooling

Customer service issue
Reported by GetHuman-ksiess
Oct 11th, 2018 - a mon ago
I have an issue with Rheem Heating & Cooling too
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GetHuman-ksiess started working on this issue
Oct 11th 2:27pm