Why !! Can't I find a gas *air package? Keeps sending to electric mini packages. My co...

GetHuman846974's customer service issue with Rheem Heating & Cooling from July 2018

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The issue and preferred resolution, in GetHuman846974's own words:
Why !! Can't I find a gas *air package? Keeps sending to electric mini packages. My contractor wants to install a *.* ton. I want to see specs & pricing for it. I will be purchasing another unit shortly. Today's buyers want to be informed!! Enough to have input on what they are getting!*PS Goodmans gives pricing with tonage.
I trust that Rheem Heating & Cooling will make this right and come up with a resolution that is fair.
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Rheem Heating & Cooling

Customer service issue
Reported by GetHuman846974
Jul 3rd, 2018 - a mon ago
I have an issue with Rheem Heating & Cooling too
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Seen by 1 customer so far
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GetHuman846974 started working on this issue
Jul 3rd 7:14pm