I have attempted to send this thru the Rheem site * times but it would not acknowledge...

GetHuman-ajwlsam's customer service issue with Rheem Heating & Cooling from May 2018

Help with my Rheem Heating & Cooling issue
The issue in GetHuman-ajwlsam's own words
I have attempted to send this thru the Rheem site * times but it would not acknowledge the submit button. Then I couldn't find a phone number to contact Rheem either. I PURCHASED THIS UNIT ON ********. I HAVE ALREADY HAD TO REPLACE THE MOTOR MODULE ON ********* PART COVERED LABOR NOT $***. THEN ON ********* HAD TO ADD * LBS OF R***-A $***. NOT COVERED AND $***. LABOR AGAIN NOT COVERED, (A PATCH JOB UNTIL HE COULD GET) THE EVAPORATOR COIL AND THE EXPANSION VALVE, ALL COVERED. * LBS R-***-A $***., LABOR $***. * A $**. VENDOR WARRANTY FEE FOR PROCESSING ALL NOT COVERED. If it looks like I'm up MAD I AM! $****. AND WE HAVEN'T HIT THIS YEAR'S HEAT WAVE YET. Very disappointed, Hope to hear from you soon, AJ Watson
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Rheem Heating & Cooling

Customer service issue
Reported by GetHuman-ajwlsam
May 25th, 2018 - 6 mons ago
I have an issue with Rheem Heating & Cooling too
Fixed
Seen by 6 customers so far
Similar issue to 361 others
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Timeline
GetHuman-ajwlsam started working on this issue
May 25th 6:41pm
GetHuman-ajwlsam shared this issue with others over email
May 25th 6:48pm
GetHuman-ajwlsam indicated the issue is not fixed yet.
May 30th 8:04pm