Rented a car for Maui In February **** from RentalCars. The total cost, as stated in t...

GetHuman-satwell's customer service issue with from March 2019

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The issue in GetHuman-satwell's own words
Rented a car for Maui In February **** from RentalCars. The total cost, as stated in the e-mailed voucher was CAD***.**. This was the same price mentioned on the internet site used to rent the vehicle. However, when browsing the voucher, I opened the Manage My Booking notation and was surprised*shocked to see that there was additional costs for taxes and fees of CAD***.**. Calls to Thrifty in Maui and Priceline and Rentalcars has me going in circles. Thrifty in Maui tells me that I will have to pay only the ***.**. But, the Manage My Booking information says I will have to pay an additional ***.** at the counter when the car is picked up. This is not the amount I was led to believe I was renting the car for. Therefore, I want to cancel the rental. How do I do this? I have been trying for * days to speak to a human voice to cancel the rental. Help!

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Customer service issue
Reported by GetHuman-satwell
Mar 26th, 2019 - 4 years ago
GetHuman-satwell shared how to fix
Seen by 17 customers so far
Similar issue to 1456 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)


GetHuman-satwell started working on this issue
Mar 26th, 2019 3:17pm
GetHuman-satwell confirmed the issue is fixed. Hooray!
Mar 29th, 2019 3:36pm

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