I booked a ** passenger van, but my confirmation shows a dodge caravan - Book a ** pass...

GetHuman604186's customer service issue with Rentalcars.com from April 2018

4 views
 | 
771 similar
 | 
0 following
Help with my Rentalcars.com issue
First: share to improve GetHuman604186's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman604186 to get a Rentalcars.com rep on the line!
Always use the GetHuman Phone tocall Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman604186 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman604186's own words
Book a ** passenger van ... I booked a ** passenger van, but my confirmation shows a dodge caravan
I have a lot of passengers and this would have been a huge problem had I not noticed this issue
To provide me with the ** passenger van at the rate I booked it at
I have an issue with Rentalcars.com too
How GetHuman604186 fixed the problem
We are waiting for GetHuman604186 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rentalcars.com's attention and get better help faster. Tap below to get started.
Having Rentalcars.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rentalcars.com email you?
This email address isn't valid
Follow this issue
See how GetHuman604186 fixes it.
This email address isn't valid

Rentalcars.com

Rental cars.com website
Customer service issue
Reported by GetHuman604186
Apr 17th, 2018 - 7 mons ago
I have an issue with Rentalcars.com too
Not resolved
Seen by 4 customers so far
Similar issue to 771 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman604186 started working on this issue
Apr 17th 4:56pm