I booked a ** p***enger van, but my confirmation shows a dodge caravan - Book a ** p...

GetHuman604186's customer service issue with Rentalcars.com from April 2018

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Help with my Rentalcars.com issue
Before contacting them, items GetHuman604186 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman604186's next move: have a Rentalcars.com rep call.
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The issue and preferred resolution, in GetHuman604186's own words:
Book a ** p***enger van ... I booked a ** p***enger van, but my confirmation shows a dodge caravan
I have a lot of p***engers and this would have been a huge problem had I not noticed this issue
To provide me with the ** p***enger van at the rate I booked it at
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Rentalcars.com

Rental cars.com website
Customer service issue
Reported by GetHuman604186
Apr 17th, 2018 - 3 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman604186 started working on this issue
Apr 17th 4:56pm