When picling up my car - Contact rentalcars.com - Could not pick up my rental

GetHuman560990's customer service issue with Rentalcars.com from April 2018

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Help with my Rentalcars.com issue
Before contacting them, items GetHuman560990 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman560990's next move: have a Rentalcars.com rep call.
Always use the GetHuman Phone tocall Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman560990's own words:
Contact rentalcars.com ... When picling up my car
Could not pick up my rental
Refund total amount
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Rentalcars.com

Europcar in Cancun Airport
Customer service issue
Reported by GetHuman560990
Apr 1st, 2018 - 4 mons ago
I have an issue with Rentalcars.com too
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Seen by 10 customers so far
Similar issue to 418 others
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Timeline
GetHuman560990 started working on this issue
Apr 1st 10:38pm