I have spent a lot of money with Redbox over the years and with the new Perks Program I...

GetHuman-gndurang's customer service issue with Redbox from February 2019

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The issue in GetHuman-gndurang's own words
I have spent a lot of money with Redbox over the years and with the new Perks Program I have reached Legend Status *x over which has afforded me to receive texts with special offers. The problem is when I do rent a movie or movies to receive these ***** ***** or **** Perks reward points after activate now and following the instructions to perfection and when I have waited the ** hours after movie has been returned( I DO NOT RECEIVE THE POINTS) I have to call and be bombarded with stupid questions and I get fed up and ask to speak to a supervisor I get the runaround and spend time on the phone for between **- ** minutes of time I could be watching a movie.NOT ENJOYABLE ...this has happened *x AND I Am Disgusted by my treatment... I get offered a free movie BUT THIS HAS GOT TO STOP

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Redbox

Customer service issue
Reported by GetHuman-gndurang
Feb 22nd, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2783 others
0 customers following this

Timeline

GetHuman-gndurang started working on this issue
Feb 22nd, 2019 5:44pm

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