***********:** pm.**I arrived at the RedBox Kiosk B, at the Walgreens on College Ave. i...

GetHuman838086's customer service issue with Redbox from July 2018

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The issue in GetHuman838086's own words
***********:** pm.**I arrived at the RedBox Kiosk B, at the Walgreens on College Ave. in Jackson Alabama *****. I rented the movies "Wonder" and "A Wrinklein Time", swiped my Debit card, put in the zip code, and proceeded to wait * hour for the movies to come out of the machine. The screen said the movies were in the way, but they never came out. I waited an hour, I didn't really have the time to spare, but I waited! I definitely don't want to be charged for something I never received, I called customer service and sat on hold for practically the entirety of this ordeal! I hope this can be resolved especially since I was charged for absolutely nothing! Thanks in advance for the resolve of this issue!**Paul Dungan
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Redbox

Customer service issue
Reported by GetHuman838086
Jul 1st, 2018 - a yr ago
I have an issue with Redbox too
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Timeline
GetHuman838086 started working on this issue
Jul 1st, 2018 12:53am
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Jul 1st, 2018 12:54am