Bonjour,**J'ai effectu* des changements sur mon site de vente. J'ai retir* port gratuit...

GetHuman-lucfort's customer service issue with Rakuten from April 2020

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The issue in GetHuman-lucfort's own words
Bonjour,**J'ai effectu* des changements sur mon site de vente. J'ai retir* port gratuit, et je voudrais ajouter les frais de port.*On m'a * maintes reprises envoy* des tableaux auquel je suis compl*tement perdu. J'ai contact* via mail vos services qui * ce jour n'a rien donn*. *Mon site est actuellement en vacances suite au modification apport*es.*J'ai demand* d 'ajout* * ma place (car les tableaux pour moi c'est du chinois !!!) les frais de port dans les normes de Rakuten.*A ce jour, et malgr* mes relances je n'arrive pas * obtenir satisfaction. Je vous demande s*rieusement de me venir en aide et si possible de me contacter au ********** afin de trouver une solution * mon probl*me.*Je vous remercie vivement * l'avance de tout ce que vous ferez pour moi.*Tr*s cordialement

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Rakuten

Customer service issue
Reported by GetHuman-lucfort
Apr 24th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 400 others
0 customers following this

Timeline

GetHuman-lucfort started working on this issue
Apr 24th, 2020 8:59am

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