hello i have this old account that was hacked its called SMILLYHACKER*** i have not bee...

GetHuman-rose_mca's Hacked Account issue with ROBLOX from December 2020

Help with my ROBLOX issue
First: share to improve GetHuman-rose_mca's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-rose_mca's own words
hello i have this old account that was hacked its called SMILLYHACKER*** i have not been able to get it for * and a half years someone come to me as i was playing a game and lied and said you want some builders club you will get lots of robux and i really did think he would do it cause i was young so i said sure why not and he asked for my password and i said sure so i told him it and he then logged on changed my password and email and all that so i wouldent be able to get my account back so i got really depressed and said to my self theres no point in trying i wont get it back rip my account i dident play for a while and then i ended up maken an account called jackseticeye** i did have an acount called ninjahacker but i dident use it as much and now i really wish i could get it back so i thought to my self well could i mabey contact roblox so this is why am here trying to get it back my email or well my mums email is *****@***.com could you please email that on what to do i had admin pass for one of the games on that acount and a couple hundred roblox as well am pretty sure they sold my robux on a staff and some clothes i had *** robux but it wasent much i hope u can help me get this account back as i love roblox so much its the best game i have ever played and i think in a good year or so nobody will be able to over come it ever not even today my name is james thomson am ** thank you so much roblox plese try help me

GetHuman-rose_mca did not yet indicate what ROBLOX should do to make this right.

How GetHuman-rose_mca fixed the problem

We are waiting for GetHuman-rose_mca to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Hacked Account issue
Reported by GetHuman-rose_mca
Dec 2nd, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 39848 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-rose_mca started working on this issue
Dec 2nd, 2020 3:26pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies