Account Hacked and Stolen Goods!

GetHuman-metathig's Missing Robux issue with ROBLOX from June 2020

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The issue in GetHuman-metathig's own words
Get my ROBUX and items back as soon as possible. (Just ASAP makes it more immediate rather than moderately slow but still fast enough.) ... Woke up this morning, to find my PC had an attempted login, thought nothing of it (younger brother) and entered the ROBLOX website, I noticed a large amount of robux was gone, looked at my transactions, should've stayed as *** robux after all my purchases. I then noticed multiple limited hats and faces were gone, went to Trades and looked at completed, someone named Smilephonies traded with me, I never trade and always have it turned off, but I went to my Settings and noticed it was turn on.*(Note: I know this should be under "Hacked Account", but I added more security and just request I get my robux and hats*faces back. They should also improve account security features in Settings or have a better security system inside their website. Moreover I just want my stuff back.)
This was especially frustrating because I lost valuable items that I originally PAID FOR using MONEY to GET THOSE ITEMS. It seems that I'm at a loss for words with ROBLOX's security system and how easily compromised it can be (generally speaking).
Improving their websites general security and making it harder for hackers to get into.
I'm a Regular on ROBLOX and have been an account holder since **** and I expected ROBLOX to be really secure and appropriate on how they made their website, but looking at it now I'll still play and go on the website. I just need them to improve their websites security so people like me don't get angered, sad and surprised on how terrible their security is.
I've sent a Support Message regarding my problem, and have yet to have a response from a HUMAN INDIVIDUAL.
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ROBLOX Website
Missing Robux issue
Reported by GetHuman-metathig
Jun 29th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 45352 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account


GetHuman-metathig started working on this issue
Jun 29th, 2020 12:25pm

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