I was hacked Thursday morning. My Username for roblox is MyPizzaRollz**. I tried to log...

GetHuman-lillyagb's Hacked Account issue with ROBLOX from May 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-lillyagb's own words
I was hacked Thursday morning. My Username for roblox is MyPizzaRollz**. I tried to log into my account and it said all possible passwords did not work. I tried to reset my password using my email and it said my email was changed on my account to *****@***.com. I have tried to contact this person many times today and nothing worked. I've tried all possible ways to get my account back and the roblox support group said they couldn't help. The gmail I have gave you to contact me is the email I used for my roblox account.
I would like my situation to be solved right away to play with my friends online.
I have tried the roblox support. I've tried * times in the last * days. They say that I can no longer use my email to retrieve my account back. I tried different emails to see if it was just my account but, for all of them they said I could no longer use my account to retrieve my account. I found out the hackers email and tried to contact them but, I still haven't gotten a response back.
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Hacked Account issue
Reported by GetHuman-lillyagb
May 1st, 2020 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 39242 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account


GetHuman-lillyagb started working on this issue
May 1st, 2020 11:33pm
GetHuman-lillyagb indicated the issue is not fixed yet.
May 2nd, 2020 4:18am

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