I came to my computer now and it said site can’t be reached so I refreshed my page answ...

GetHuman-evielam's Hacked Account issue with ROBLOX from December 2019

Help with my ROBLOX issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-evielam's own words
I came to my computer now and it said site can’t be reached so I refreshed my page answer it said I wasn’t logged out and I logged back in but it would not let me so I got sad and I tried and tried and I really want to get it back and I have a competition on Friday night on roblox on my account so i don’t know if I am going to get banned from my team so I really need it back :( I hope you help roblox :) Bye! **

GetHuman-evielam did not yet indicate what ROBLOX should do to make this right.

How GetHuman-evielam fixed the problem

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-evielam
Dec 11th, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 25899 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-evielam started working on this issue
Dec 11th, 2019 7:57pm
GetHuman-evielam confirmed the issue is fixed. Hooray!
Dec 12th, 2019 8:54pm