So i was down stairs and i came back up to see that it said 'This site can't be reached...

GetHuman2294633's Hacked Account issue with ROBLOX from December 2019

Help with my ROBLOX issue
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2294633's own words
So i was down stairs and i came back up to see that it said 'This site can't be reached' and i thought that oh i should just refresh my page and when i did it logged me out of my account and i tried to log back in but i cant and im very sad that this has been going on for a few days now and i also have a competition on my account and im scared i cant go and i will get kicked from my cheer team and the competition is on saturday and i need it before then :) I hope you can fix this because im very sad and i just need help please! Thanks ROBLOX! Have a nice day! From Evie :D

GetHuman2294633 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman2294633
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 25894 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman2294633 started working on this issue
Dec 11th, 2019 7:45pm

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