My sister got scammed on Adopt Me.

GetHuman-maliabe's customer service issue with ROBLOX from November 2019

Help with my ROBLOX issue
The issue in GetHuman-maliabe's own words
My sister was trying to trade a flying Shiba Inu of Adopt me in exchange for all of her pets. She gave all of her pets to the other account and didn’t get anything in return. ... My younger sister has been playing Adopt Me on Roblox this evening. She just got scammed and we were wondering if you could do anything to prevent this again to happening to her account or if you could stop the account that scammed her from doing any other harm. I want Roblox to find out the account that scammed my sister. The username was something like estephanie. Please find this account and stop them. If you find this account I want Roblox to stop it from doing anything to make sure that nobody else gets harmed or hurt from this account. I want Roblox to prevent my sister from getting scammed again.
This was especially upsetting for my sister as she gave all of her pets for absolutely nothing. My sister is devastated for getting scammed.
I want Roblox to find out the account that scammed my sister. The username was something like estephanie. Please find this account and stop them. If you find this account I want Roblox to stop it from doing anything to make sure that nobody else gets harmed or hurt from this account. I want Roblox to prevent my sister from getting scammed again.
My sister and I have been playing Roblox for about a year now and have never experienced something as bad as this. Roblox should know that we are good customers because we have put a lot in gaming.
We have tried to report the account but unfortunately can’t remember specifically what the username was. All she remembers was something like estephanie.
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ROBLOX

My sister was trading with another account on Adopt Me.
Customer service issue
Reported by GetHuman-maliabe
Nov 25th, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 25993 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-maliabe started working on this issue
Nov 25th, 2019 8:43am
GetHuman-maliabe shared this issue with others over email
Nov 25th, 2019 9:01am