Hi my problem is that yesterday I gave my account password to a free roux game (with wa...

GetHuman3708661's Hacked Account issue with ROBLOX from October 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3708661's own words
Hi my problem is that yesterday I gave my account password to a free roux game (with was stupid I think that I did not think clearly) and every thing was normal until today. my account got hacked and my password was changed and i could not log in to my account. and I have not linked my email, phone number or facebook. but my account name is colin***** and my password is (or was until my account got hacket) ''q*q*****'' no caps I know it because I have typed it in at least a *** times. So if you can help send a mail to my email.

GetHuman3708661 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman3708661
Oct 5th, 2019 - a year ago
Not resolved
Seen by 21 customers so far
Similar issue to 73768 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman3708661 started working on this issue
Oct 5th, 2019 12:52pm

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