There were unauthorized charges made on my credit cards for roblox early this morning...

GetHuman-eloiseak's Refund a Charge issue with ROBLOX from August 2019

Help with my ROBLOX issue
The issue in GetHuman-eloiseak's own words
There were unauthorized charges made on my credit cards for roblox early this morning. My cards were stolen by my nephew while he was visiting me. I need the money refunded back into my accounts ASAP. His player 's name*account is XXXTWINXX**. The credit cards used are: *** Mastercard **************** and CreditOne Visa ****************.

GetHuman-eloiseak did not yet indicate what ROBLOX should do to make this right.

How GetHuman-eloiseak fixed the problem
I contacted Roblox by email and explained my situation. Through a number of e-mails between the customer service rep and myself, we were able to resolve this matter.
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Refund a Charge issue
Reported by GetHuman-eloiseak
Aug 9th, 2019 - a year ago
GetHuman-eloiseak shared how to fix
Seen by 39 customers so far
Similar issue to 65479 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account


GetHuman-eloiseak started working on this issue
Aug 9th, 2019 1:55pm
GetHuman-eloiseak shared this issue with your circles on Google+
Aug 9th, 2019 1:57pm
GetHuman-eloiseak confirmed the issue is fixed. Hooray!
Aug 11th, 2019 12:54am

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