Hello roblox. I would like to get my old account that has been gone for a year. This is...

GetHuman3352607's customer service issue with ROBLOX from August 2019

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Account holder name, Billing address, and Email address on account
The issue in GetHuman3352607's own words
Hello roblox. I would like to get my old account that has been gone for a year. This is how it happened, so first, I was in the game ‘Trade ‘Hangout’, and this random girl*boy asked me to trade her an item. I told her “I don’t have any item because I’m broke, and it’s my first time getting builders club.” She told me that I could get free robux in a game and I agreed with her. When I joined her in the ‘Free Robux’ game, it asked to put in my password. I told her no, and she told me to make an alt and friend her on it and I did so. After I redeemed the alt password, she left the game, she didn’t tell me why she left or anything. After a few minutes later, I tried to log back in into my account and it kept showing ‘incorrect password’ I tried to reset the password with my email but unfortunately, she changed it. This happened few days after my birthday which left me sad. I was about to quit roblox, but I didn’t want to give up. So right now, I feel like I should do something about it. The account that got hacked is called gabriella****. It will mean the world if I can reset my password and get my account back. Please contact me back as soon as possible. I really want that account back.

GetHuman3352607 did not yet indicate what ROBLOX should do to make this right.

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Customer service issue
Reported by GetHuman3352607
Aug 1st, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 63976 others
0 customers following this

Timeline

GetHuman3352607 started working on this issue
Aug 1st, 2019 10:16pm

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