I have a account named ImaBigfatHackeryo and i bought *,*** robux ive tried every verif...

GetHuman-mercyqua's Hacked Account issue with ROBLOX from June 2019

Help with my ROBLOX issue
Before contacting them, items GetHuman-mercyqua may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-mercyqua's own words
Log in my account when it all was locked ... I have a account named ImaBigfatHackeryo and i bought *,*** robux ive tried every verification code but it still does not go to the account ive been playing o obbymastermega since then but i spent Money on it and now i lost it and my progress on around * to * yrs of gaming so u have to have logs somewhere cause a normal **yr old should not lose all meh progress!!!!!!!!!! maybe u could look up the logs and find my password because when i try to log in it says incorrect and i called like * times repeatly i tried texting them on hangouts but it did not work so i know u have a player log i joined ******* and there is probaly a log of my pass on a computer somewhere that can see everyone who joins but can u contact them cuz it did not work
Cuz i went back in history Google to find my home page it had no record of this password on saved passwords so im guessing someone had hacked that too
Looking in there logs of who joined that day and find my username and password
i just found this website so im hoping it works
reseting with phone or email but it does not work and it does not send a verification code
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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Roblox
Hacked Account issue
Reported by GetHuman-mercyqua
Jun 25th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 54885 others
0 customers following this

Timeline

GetHuman-mercyqua started working on this issue
Jun 25th, 2019 8:40pm
GetHuman-mercyqua shared this issue with others over email
Jun 26th, 2019 12:50am
GetHuman-mercyqua indicated the issue is not fixed yet.
Jun 26th, 2019 12:59am
GetHuman-mercyqua indicated the issue is not fixed yet.
Jun 26th, 2019 1:00am
GetHuman-mercyqua indicated the issue is not fixed yet.
Jun 26th, 2019 1:13am
GetHuman-mercyqua indicated the issue is not fixed yet.
Jun 26th, 2019 1:16am
GetHuman-mercyqua indicated the issue is not fixed yet.
Jun 26th, 2019 3:29am
GetHuman-mercyqua indicated the issue is not fixed yet.
Jun 26th, 2019 4:44am
GetHuman-mercyqua indicated the issue is not fixed yet.
Jun 26th, 2019 4:50am
GetHuman-mercyqua indicated the issue is not fixed yet.
Jun 29th, 2019 10:31pm
GetHuman-mercyqua indicated the issue is not fixed yet.
Jun 30th, 2019 12:46am