On ******** my PayPal account flagged a questionable purchase on Roblox. PayPal contact...

GetHuman-wwalek's Banned Account issue with ROBLOX from April 2019

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The issue in GetHuman-wwalek's own words
On ******** my PayPal account flagged a questionable purchase on Roblox. PayPal contacted Roblox regarding this, and Roblox refunded PayPal the $**.**, and subsequently deleted my child's account (user name: Pannythepineapple). Today, I received an email from PayPal as follows:**From: *****@***.com *mailto:*****@***.com* *Sent: Wednesday, April **, **** *:** PM*To: Walek, MD Walter B*Subject: Case update: PP-I-*********"We've completed our review of your unauthorized activity case, and we've determined there was no unauthorized use. **Based on our review, we found this transaction is consistent with your PayPal payment history."**As the payment was in fact NOT UNauthorized, and PayPal's communication with Roblox led to the deletion, I ask you to PLEASE REVERSE YOUR DELETION of the child's account. Apparently the child made a purchase which led to PayPal's investigation. Though we are unclear why this occurred, we do know it was NOT unauthorized.**My cell ***-***-****, if you would please call me with any questions. **Sincerely, **Walter B. Walek, MD

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ROBLOX

Banned Account issue
Reported by GetHuman-wwalek
Apr 10th, 2019 - 2 years ago
Not resolved
Seen by 51 customers so far
Similar issue to 36612 others
0 customers following this

Timeline

GetHuman-wwalek started working on this issue
Apr 10th, 2019 11:08pm

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